Mr. J. Booth (March 2013)
I ordered flies from you at around midnight on Wednesday and i'm absolutely delighted they've arrived already - safely packaged and clearly labelled. Thank you very much for the fantastic service. It is the first time i've used you, but i'll not be using anyone else from now on!
Rick Elliott (August 2012)
EXCELLENT FAST SERVICE. HIGHLY RECOMMENDED.
MRS ROSEMARY ANN MURRELL (August 2012)
Very good service & well packaged.My husband is very pleased with the glasses the best he's ever bought
Matt Hawkins (July 2012)
Thanks, just received my first order from you and what a professional approach and previous communication with you was very helpful in setting me up, bring on the fish!!!!!
Ian Mcarthur (July 2012)
"Dear Hartley, I have received your fantastic CDC fishing flies superbly presented and packaged and congrats on your excellent products. I will be passing your leaflets and singing your praises round all my many fellow angling clubs, Ian, a totally dedicated "dry fly" man!! Buying inferior cheaper products only results in losing more fish, i.e hooks straightening, tippets breaking. I have lost a double figure fish 'cos of this!! With your products this won't happen. As promised I am sending photo of a 15lb fish I caught on size 18 dry fly and suggest a suitable caption may be "with Hartley tackle the big ones DON'T get away". Take care, Ian."
Mr Fergus Cooper (July 2012)
"It is always a pleasure to buy from you. The fishing flies are excellent quality, the personalised packaging is a great idea and so helpful in reminding me of which fishing fly is which because of printed names beside each hook. It really is a unique and useful way of putting each collection of fishing flies together. Thank you so much for your excellent and personalised serivce which is uncommon when buying over the internet."
Mr Ian McDonald (June 2012)
"I bought some Carp Flies from you earlier in the year- and wanted to say how pleased I am. Carp are actually picking out and taking the fly in preference, whilst it is surrounded by free offering dog biscuits. Well done- will recommend you to others."
Mr John Walshe (May 2012)
"I just want to say how great your packing is and the standard of the flies is absolutely outstanding. It was my first time ordering, and it definately won't be the last. Thanks Hartley Fly!"
Thom Earle (May 2012)
"I have just completed an order for "Mayfly Madness" on your website. I have been catching trout on the loch with your flies when no one else is having any success at all! A few of my chums, who tie their own flies, are astonished at the quality of the flies that I receive from you. The fact that I, as a neophyte fly fisherman, consistantly out-fish them only adds salt to the wound."
Ron Gregory (May 2012)
"Today I received my order so fast that I’m sure that you sent it out before I had ordered it! I must say that I have never been so pleased to open a package, the way you pack and present your goods is amazing. Even a pack of 6 flies could be made to look like a birthday present! What a pleasure it is to deal with you and I am already thinking about what to order next…"
- Bob Mayers
"Received my order along with the sample flies required to display at Llandegfedd Reservoir this morning.
So ordered 6pm Thursday you must have prepared the packaging selected the flies I ordered on Friday and got the order off before I would say 2pm to get them to me the next day.
First impression, pleasantly surprised at the prompt service (many members have had horrendous experiences with orders over a month long to arrive with other suppliers ) most take 5 to 7 days, a very small number deliver within 2 days.
Reading the invoice itemized letter I was pleased to read your Guarantee it sounded like you meant it.
Viewing the packaging I thought wow impressive, never had flies delivered like this before. For the beginner who would not remember the fly names this is a very innovative idea.
The learning angler could use the packaged fly as a temporary fly box until he could recognize the multiply flies needed to cover all aspects of fly fishing.
Nice thanks compliment slip with good info on the back.
Fly quality is Fulling Mill absolutely first class.
I feel that once you have a order from someone you will retain that customer for life or as long as he fishes.
We at LFFA wish you all at Hartley Fly the very best of successes in the future you deserve it.
Regards Bob Mayers secretary Llandegfedd Fly Fishing Association"
- Tom Connolly
"I am Chairman of Waterford City and County Trout Anglers Association. and I am sending you photo of Coulam 16 Wheely Boat for disabled anglers, which is part of recent development programme at Carrigavantry Reservoir located between Waterford City and Tramore Seaside Resort in South East Ireland.
We have over one hundred members and I will have no hesitation in recommending your excellent flies to my colleagues in the Club . I received my small order today. I am very impressed by the beautiful personalized presentation, this is a very nice touch. Most important is the excellent quality of the flies. I am now eagerly looking forward to using them on Carrigavantry and Knockaderry Reservoirs.
- David Elliott-Smith
I have just received the stalking bug selection I ordered last week. I have NEVER received anything as fabulous from a fishing tackle supplier before.
Thank you very much, I look forward to using them this weekend.
As promised, my fishing report from Lechlade trout Fishery, using your stalking bugs. A great days sport was had, albeit a little slow at first. I took a 7lb 2oz brown o the black bug, followed by a rainbow of just over 6 lb. In the afternoon, as it got darker, I changed to an orange bug, and took another 2 rainbows, one of 4lb 8 oz and one of 8lb 4 oz. Thanks very much, I now have to smoke them all ready for Christmas. David."
- Thom Earle, Scotland
Yesterday I placed an order for trout flies. The young lady who took my telephone order could not have been more friendly, helpful or knowledgable.
At 9 am this morning, the postman put my order through our door! It arrived in excellent boxes that were personalized. The quality of the flys is truly outstanding, even when inspected with a magnifying glass. I can't imagine how you made that happen in such a short time, but thank you very much!
You can be assured that all of my future fishing fly purchases will be made through you."
- Chris Cotton
"Terrific flies and a brilliant service. Of the very many companies I've used over the years to supply my flies, Hartley provide great quality flies, very well presented and with an outstanding level of service and I highly recommend them. The best I've found."
- Ian Edwards
"I have recieved fantastic service from Hartley Fly every time I've ordered something from them. I placed my order yesterday and received it this morning and was very impressed with the presentation and I've never seen anything like it.
I will be a returning customer."
- Alan Southall
"Received last week. Very nicely presented. The flies look good, if anything the spiders look slightly over dressed but I am sure they will catch fish.
Thank you. Will recommend."
- Dr. Bob Foster
"The flies that I ordered by telephone a few days ago arrived today as requested – and packaged very well plus names attached.
Excellent service and from now on I will be purchasing all my flies from you."
- Mike Gibson
"I just want to say how happy I am with the quality of flies I ordered from you and I intend to order more from you in the future. I will definately be reccomending you to my friends!"
- Will Cunningham
"I must say you have a great website, very impressive keep up the good work!!"
- Sue Beck
"@HartleyFly Just looking at your web site! Haven't you got some fantastic shots of flies - they could be in flight!!"
- Paul Segall
"My order has arrived and all is well. Thank you for your help and superb service."
- R. T. Sircombe.
"Well i was absolutely Gob Smacked by your service, as i had not ordered any pre packed sets of flies, all i expected in the packing with the flies was my receipt and a letter of thanks for my order.The last thing i expected was that my individual choice would be packed the same as, (lets say a set of irish shrimp flies).
Each selected fly also had its name typed in line with the fly, and to cap it all i then noticed at the top by the first fly it was printed FLIES CHOSEN BY RICHARD SIRCOMBE. All this and next day delivery,superb. Yours Sincerely,
R. T. Sircombe."
- Marc Lock
"Many thanks for the Great service on my recent fly orders.
The packaging always impresses me and protects the items well,(also looking good as gifts).
Most amazing is the incredible speed of your delivery!
Thanks again making my life easier keeping up with replacing lost flies and keeping abreast of this Seasons vagaries.
Hartley has laid out the selection pages especially the Flies super
bly where the groups are nice and easy to select.
The Seasonal collections are a good easy choice and introduce types that otherwise would be overlooked when we get a bit stuck in our ways!
The links to related Flies are really helpful and let me keep variations that I know work already, so I have the option to make a small change when one blanks.
This has got me back into fish when others around are still drawing blanks.
The ease of comparison is my favourite and the speed your site loads helps a lot.
I recently tried the tapered leaders and they lay and roll the Fly very nicely and also cut down on the risk of tangles.
From my own perspective you have all I need!"
- Kevin Morford
"Thanks for the follow... you have a great website. From my own perspective you have all I need!"
- Gordon Macpherson
"I was delighted to read your newsletter, and it really cheered me up amongst all the doom and gloom that seems to populate my inbox! It's good to see some lovely fish! Wish I was at Rutland! "
- Jason Thomas
"Cannot believe how amazing these fly images look on the site..."